FREQUENTLY ASKED QUESTIONS

We have done our best to answer your questions. If we missed something, please email us and we will write back to you ASAP.

Commonly Asked Questions

How do I use the Freedom Sleeve?

It’s simple: Snap, Click and Slide!

Snap the two sides of your Freedom Sleeve. It will create a “click” sound. Then slide it on your reusable mug, mason jar or an on-the-go cup.

Where is the Freedom Sleeve made?

The Freedom Sleeve is manufactured with pride in the United States of America.

How many times can I use my Freedom Sleeve?

The Freedom Sleeve is a durable reusable. We have personally been using the same Freedom Sleeve since January 2018. It still works great and looks good. With proper care, you can re-use this product for a long time.

Do I get a tax-break when I make this purchase?

We are not able to offer tax breaks on your purchase.

We are a social enterprise, but not a nonprofit organization. This fundraiser is our way to raise funds and assist the most vulnerable during the pandemic.

If you’d like to learn about tax-breaks or make a direct contribution, please contact our conservation partner: www.tsavotrust.org

How is the Freedom Sleeve packaged?

Each Freedom Sleeve comes with a plantable seed card. You can stick this seed card in a pot with soil to grow the flowers. 

The Freedom Sleeve is shipped in a recycled brown paper envelope. 

We use recycled paper tape to seal the envelope.

Why did you create this fundraiser?

We are deeply disturbed to learn that grassroots conservation organizations such as Tsavo Trust have gone through deep budget cuts because of the COVID-19 pandemic. 

Elephants of Tsavo deserve to be protected from poachers.

We are using the Freedom Sleeve as a tool to conserve and protect the future of Super Tuskers.

We sincerely hope you will join us.

Questions For The (Really) Curious Ones

What is your team's favorite Freedom Sleeve color?

Yellow. 🙂 

Please share a photograph of your personal Freedom Sleeve stash.

The cat is out of the bag. Here you go 🙂

Tell us more about your team.

We are a small yet mighty team. We love solving wicked problems. Profound care for the environment, civic engagement and social justice is at the heart of our work.

Please meet the folks behind the Freedom Sleeve:

 
(Anukampa Freedom)

(Clifford)

(Kevin & Janet)

Why is this product called the "Freedom" Sleeve?

The Freedom Sleeve was the starting point of our family’s personal journey to zero waste and our life’s mission to Make Trash History.

The Freedom Sleeve literally freed us from trash. This little coffee gizmo opened our eyes to the silent trash epidemic we live in. It educated us and inspired us to do more. Essentially with this one step of switching our coffee sleeve, we took a giant leap.

Circa 2020: we live in a home that produces 95 – 98% less trash than when we started in 2016.

Why is it important to save the elephants?

The extinction of one species can cause a ripple effect throughout an ecosystem. Here’s how extinctions breed extinctions

Can I suggest a partner nonprofit?

Donations Related Questions

How much of my purchase is donated to saving the Super Tuskers?

100% of your purchase received by us during the 1st and 5th of each month is donated to Tsavo Trust. For the rest of the month, 25% of your purchase goes to the Tsavo Trust. 

For example: if you spend $13.75 to buy one Freedom Sleeve, we pay a transaction fee of $0.69 to the Shopify store to process your payment. If your purchase is made from 1st – 5th of each month, $13.06 is donated to Tsavo Trust. For the remaining month, $3.26 is donated to Tsavo Trust for each Freedom Sleeve sold.

What is the Freedom Sleeve fundraising circle?

The Freedom Sleeve fundraising circle is a group of passionate people coming together to raise funds and protect the elephants during the COVID-19 pandemic.

For example: you could organize a Zoom Friday night fundraiser with your friends and family. If you’d like, one of our team members could even make a five minute presentation on this call.

We need your help to organize, mobilize and protect the most vulnerable species during this emergency – all while keeping the “fun” in fundraising.

Do you know someone who can help us cover the transaction fee?

We currently pay a transaction fee of 2.9% + $0.30 to the Shopify store. For example: on a $13.75 purchase, we pay a fee of $0.69, limiting our donation to $13.06 per sleeve. 

If you are/know a philanthropist, an aid-agency or a business that is excited to collaborate and help this campaign by covering the Shopify transaction fee, we would love to connect with you. 

Please send a one-liner our CEO and we will be in touch asap: freedom@designbyfreedom.com.

Product Related Questions

Where is the Freedom Sleeve made?

The Freedom Sleeve is manufactured with pride in the United States of America.

How do I care for my Freedom Sleeve?

We suggest that you hand-wash your Freedom Sleeve when it gets dirty. In a pinch, you can also use your home dishwasher to clean the sleeves.

How do I add colors to my cart?

Select your first color and click “add to cart”. Then, select your second color and click “add to cart”. Then, select your third color and click “add to cart” again. Repeat until done. 🙂 

Where do you ship?

Everywhere.

Can I microwave the Freedom Sleeve?

Please do not micro-wave this product.

How should I plant my seed card?

Stick your seed card in a pot inside or outside your home. Make sure the pot has soil. Feed it water, love and sunshine. Wait for your new friends to pop up! It’s spring time!!!

How is the Freedom Sleeve multifunctional and portable?

The Freedom Sleeve is built for form, function and fashion. 

The Freedom Sleeve’s primary function is to serve as a soothing and protective grip for warm and cold drinks.

To make it easy to use and intuitive to carry, you can snap the Freedom Sleeve on your keychain’s carabiner or on your backpack. For those who love being organized, the Freedom Sleeve makes for a great laptop wire tie. 

Your purchase, use and reuse of the Freedom Sleeve is a symbol of collective solidarity and goodwill. 

 

How is the Freedom Sleeve packaged?

Each Freedom Sleeve comes with a plantable seed card. You can stick this seed card in a pot with soil to grow the flowers. 

The Freedom Sleeve is shipped in a recycled brown paper envelope. 

We use recycled paper tape to seal the envelope.

What flowers will grow when I plant my card?

The following seeds are embedded in your plantable card: Bird’s Eye, Clarkia, Black Eyed Susan, Catchfly, Snapdragon and Sweet Alyssum.

Are the seeds safe to plant?

They absolutely are. None of the seeds in the cards are considered invasive in North America. The seeds are approved for planting in EU, UK, Australia, New Zealand and many other countries worldwide. All the seeds are non-GMO too.

How many colors do you have?

We have eight colors: 

1. Yellow (Pantone 107C)

2. Black (Pantone Black6C)

3. Royal Blue (Pantone 286C)

4. Pink (Pantone MagentaC)

5. Purple (Pantone 2597C)

6. Orange (Pantone 144C)

7. Green (Pantone 3522C)

8. Red (Pantone Fiery Red)

What is the Freedom Sleeve made from?

Our partner is the innovative and award winning materials company Greendot Bioplastics. The Freedom Sleeve is made from a bioplastic that is verified to meet U.S. (ASTM D6400-04) and E.U. (EN 13432) standards for compostability in an industrial composting environment. This bioplastic can also be left to biodegrade in a home composting environment.

What is your refund policy?

The amount you spend on this platform is donated to our nonprofit partners on a weekly basis. We are not able to offer immediate refunds but we will do everything we can to improve your experience and make it worthwhile. 

If you are unhappy with your purchase, please email us and we will do our best to find an answer: contact@designbyfreedom.com.

What is up-cycling? How should I up-cycle my Freedom Sleeve?

We collect old and used Freedom Sleeves. We then break-down the material and re-use the material to make new products in our US-based manufacturing facility.

Our up-cycling program is currently on hold because of the COVID-19 pandemic.

If you have an old Freedom Sleeve that you’d like to up-cycle, please hold on to it. We will share an update here very soon.

Legal And Privacy Policy

Privacy Policy:

Design By Freedom never shares, rents and sells our customers’ data and private information.

Third Party Access:

We use the secure Shopify platform to process your payments. This fundraising platform is powered by WordPress, Zapier and Airtable.

All of these organizations have credible privacy policies and we feel comfortable using these tools.

Website Security:

Our website is secured by SSL (Secure Sockets Layer).

In addition, Design By Freedom (the Freedom Sleeve’s parent company) does not collect or store any financial information. We use the secure Shopify platform to process financial data.

Liability and Legal:

By purchasing this product you confirm that you will not sue Design By Freedom, our cafe partners and our nonprofit partners if you accidentally or intentionally burn yourself while using the Freedom Sleeve. Dropping warm, hot, cool, cold or freezing drinks on yourself is also your sole responsibility. We cannot be held liable for spills or accidents.

Please enjoy your coffee, tea and other beverages responsibly.

Patents and Trademarks:

The Freedom Sleeve is patent-granted by the USPTO.

All rights to the design, function, utility and manufacturing of the Freedom Sleeve are owned by Design By Freedom, LLC.

As a social enterprise and for-good business, we take our Intellectual Property very seriously. All infringements are heavily penalized under the law.

The trademarks, logos and service marks (collectively the “Trademarks”) are registered and unregistered trademarks of Design By Freedom, LLC. 

Photo Credits:

We are incredibly grateful to Tsavo TrustAshley Tomlinson,
Mel Meeghan, Ryan Brown and
Daniel Wongi Kim for sharing their photos with us for this fundraiser.

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